A&R Computer Services
Area Manager
Including Telesales & Marketing Management.
Position Held for 2 yrs 6 mths
“Bryan proved to be an invaluable employee, who at all times used initiative together with a positive approach and expertise to drive his team to achieve given budgets, whilst at the same time ensuring customer satisfaction. He also proved to be a most dedicated and loyal employee who continually sought out areas of weakness within the business and implemented set procedures which resulted in a far more streamlined operation.”
Written Reference
A&R Computers built computers from scratch. They regularly advertised on television and were well known in Adelaide.
They had two Retail Stores, a clearance center, telesales division, comprehensive service department and were even an ISP center.
Bryan was responsible for the Retail Stores, the Telesales Division and primary liaison with the Service Department.
Duties
Store operations for 4 locations, 5 departments and 30 staff, including 3 managers.
- Operations, Sales & Local Marketing management
- Telesales management & training
- Customer service standards
- Merchandising standards
- Team building & performance management
- Inventory management
- Service department integration
Milestones
Started as Sales Manager for Port Adelaide but quickly promoted to Store Manager of the Flagship Melrose Park store. His teams were regularly awarded “Team of the Month” and Bryan was often “Manager of the Month”. When the Operations Manager left, Bryan took over most of his duties, becoming Area Manager for all stores, Telesales, Local Marketing and liaison for the Service Department.