Retail Rescue & Digital Managed

(turnover $3m)

Chief Executive Officer & Head Consultant

Position Held for 5 Years (Bryan sold the business in 2016)

Retail Rescue is Business Consultancy that coaches franchises, suppliers and SME business owners on how to run and promote a business, primarily within the Retail, FMCG, and Hospitality industries.

During the time that Bryan owned the business (no longer), it was also a Registered Training Organisation and registered NDIS provider of Capacity Building Services. We worked with employment service providers to supply certified training to whomever wanted to improve their skills or enter into the Retail, FMCG, or Hospitality industries. This included NDIS recipients.

Digital Managed create SEO optimized websites and social media pages, manage PPC advertising and content creation. Combined, they have a network of business consultants, sales trainers, web designers and social media experts throughout Australia.

Bryan became well known throughout the retail sector and was often sought after for expert advice and contributions for industry Blogs and numerous articles for Jeweller magazine. His clients and peers gave him the nickname “Mr Retail”, which was used as a promotional tool during the lead-up to seminars he presented at major events.

“Bryan has a great depth of knowledge and can easily use it to guide you through the complexities of business management”

Brett Wood

Owner, Brett's Jewellers

Milestones

  • Increased client base by over 90% year on year with 80% retention.
  • Secured NDIS and RTO registrations.
  • Increased G.P. by 54% for one client and 36% for all others.
  • Improved many businesses, saving several from bankruptcy.
  • Articles featured in Jeweller Magazine and industry blogs.
  • Recognised across the industry as “Mr Retail”.

Services Provided

  • Certificate III – Diploma coaching  (conducted at employment provider locations).
  • Management mentors and coaches.
  • Franchise setup, assessment and growth coaching.
  • Business structure and KPI benchmarking.
  • Marketing and branding.
  • Stock / inventory control training.
  • Merchandising training.
  • Advanced sales training.
  • Customer loyalty programs.
  • People counting software and hardware.
  • Social media and digital marketing management or training.
  • Staff management including role assessment profiling, recruitment, team building and HR policies & procedures.

Duties

Manage operations & financials | KPI creation & analysis | NDIS & RTO compliance | Manage & train consultant network| Conduct seminars & sales training Australia wide | Recruitment & staff performance management | Build websites, manage digital marketing & SEO | Management consultant to top clients | Personality profiler.